BANNERMANEmail support

Direct support

Real help from the people who build the product.

Tell us what you expected, what happened instead, and which FireVault Pro version you’re using. We’ll help you get moving again.

support@bannerman.us
01

App and sync support

Trouble signing in, synchronizing records, or using FireVault Pro? Include the app version, device model, and a short description of what happened.

02

Privacy questions

Ask what information is stored, request an export where available, or get help with a privacy or security concern.

03

Billing support

For subscription access or purchase questions, include the Apple Account email used for the purchase. Never send passwords or full payment details.

Account control

Delete your FireVault account

You can start account deletion from FireVault Pro on iPhone:

  1. Open Settings in FireVault Pro.
  2. Choose Account & Security.
  3. Select Delete Account and confirm.

This permanently removes the account and associated cloud records after required verification, subject to limited legal, security, and backup-retention requirements. If the option is unavailable in your installed version, email privacy@bannerman.us from the address associated with your account.